Last Updated: Monday, April 2, 2026
At Simplicate, your privacy matters. When you use our services, we may collect basic information—such as your name, email address, and usage data—to enhance your experience. We never sell your personal data. Any third-party tools we use are carefully vetted to ensure your information remains secure.
1. Information We Collect
We collect personal data that you voluntarily provide when you:
Sign up or create an account
Contact us through email or forms
Use our product features and tools
This may include:
Name
Email address
Company name
Billing and payment information
Usage data (e.g., page visits, clicks)
We also gather non-personal information through cookies and analytics tools to monitor performance and improve functionality.
2. How We Use Your Information
Your information is used to:
Deliver and maintain our services
Personalize and improve your user experience
Handle transactions and billing
Communicate with you (e.g., support, product updates)
Enhance performance and usability
Maintain security and prevent fraud
3. SMS Communications & Opt-In
If you provide your mobile phone number and opt in, we may send you SMS or MMS messages related to our services, including account notifications, support messages, updates, and promotional or marketing communications.
By opting in to receive SMS messages, you consent to receive recurring messages from us. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of SMS communications at any time by replying STOP to any message. You may also request help by replying HELP or by contacting us directly using the information provided in this policy. Opting out of SMS messages will not affect other communications you may receive from us.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing & Disclosure
We do not sell your personal data.
We may share information with trusted third-party partners (e.g., hosting providers, analytics services, payment processors) to help us operate our platform. These providers follow strict confidentiality and data protection standards.
We may also disclose data when required by law or to protect the rights, safety, and property of Simplicate or others.
5. Data Retention
We retain your data only for as long as needed to fulfill the purposes outlined in this policy or as legally required. You can request deletion of your personal information at any time.
6. Your Rights
Depending on your location, you may have rights under laws like the GDPR or CCPA, including:
Accessing the personal data we hold about you
Requesting corrections or deletion
Withdrawing consent for processing
Filing a complaint with your local data protection authority
7. Data Security
We implement industry-standard security practices, including encryption, secure servers, and continuous monitoring, to safeguard your data against unauthorized access, alteration, or disclosure.
8. Changes to This Policy
We may update this privacy policy from time to time. If significant changes occur, we’ll notify you via email or through our website.